We apologize. The T1Pal Nightscout service is currently experiencing performance degradation. We have identified the root cause and are implementing a solution to increase efficiency and scalability. We expect to restore the quality of service for all sites within the next several days.
Symptoms and Impact:
Generating monthly reports may overwhelm the site.
When a site is overwhelmed, retries or additional site usage can make it unresponsive, to the point that the main Nightscout page does not appear to respond.
Actionable Workarounds:
Sparing site use, such as limiting reports to daily or weekly periods.
Additional Information:
Sites are automatically resuming and coming back into service.
No data loss has occurred.
The Loop app is unaffected.
T1Pal will restore full service for all sites without any action needed.
We are updating the incident status on status.t1pal.com, where you can subscribe for updates. We will also directly contact customers who have reported concerns when we have a substantial update.
Thank you for your continued patience and support while we use this experience to improve our services.